FileMaker Hosting (“We”) are committed to protecting and respecting your privacy.
This policy (together with our terms and conditions (available with all quotes and invoices) and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).
Data controller A controller determines the purposes and means of processing personal data.
Data processor A processor is responsible for processing personal data on behalf of a controller.
Data subject Natural person
Personal data The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.
Special categories personal data The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.
Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
FileMaker Hosting (a joint venture between APJ Ltd and Molesoft) is the data controller. This means we decide how your personal data is processed and for what purposes.
For all data matters contact The Office Manager on email@example.com or 02070 992879 or 01372 275053
We use your personal data for the following purposes:
With reference to the categories of personal data described in the definitions section, we process the following categories of your data:
The personal data you give us may include your name, address, e-mail address and phone number, any other contact’s name, address, e-mail address and phone number that you provide to us to carry out your contract or provide you with a quotation in advance of a contract.
We have obtained your personal data from either:
Our lawful basis for processing your general personal data:
Your personal data will be treated as strictly confidential, and may be shared only in order to fulfil our legal and contractual obligations with the following:
We keep your personal data for no longer than reasonably necessary for a period of up to 10 years in order to:
We require your personal data as a contractual requirement in order to provide you with a quotation and / or to carry out our services. If you do not give permission for us to process general personal data, we will not be able to give you a quotation or provide services for you.
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:
We do not use any form of automated decision making in our business
If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.
To exercise all relevant rights, queries or complaints please in the first instance contact our Office Manager.
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 0303 1231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.